NCG Agent (Airline)

Job Description

Job Description

• Provide accurate and analytic performance / incident report to enhance performance quality.
• Provide a flight / network tracing service for the network and interface with local country customer service on service problems and enquiries.
• Obtain shipment status and space booking for the activation of contingency plans as per the contingency database.
• Handle operational communications with other Gateway and Hubs regarding inbound & outbound operations, adhering to standards and protocols for pre-alert, faxes, e-mails, STM and other communications with the DHL network.
• Provide air uplift and/or domestic trucking/shuttle infrastructure, which supports local and network service objectives and standards. Daily maintenance of flight bookings and space allocation.
• Requisite/Book Airline space on the appropriate flight with the most advantageous linehaul rate
• Confirm uplift, arrival of all inbound and outbound movement.
• Action on inbound alerts and transmit the information to the relevant parties.
• Further detail on role profile will be given to the successful candidate.

Job Requirements

• High School Diploma, Bachelor’s degree.
• Good Speaking/Reading/Writing of English is required.
• Good Computer Skills: MS Word, Excel, Power Point, Internet & Email.
• One year working experience within airline, transportation, or logistic industry.
• Attention to detail and customer orientation

HOW TO APPLY:

• Candidates must submit application (CV & Cover Letter) to DHL Express (Cambodia) Ltd. office following below address, or application can be submitted online via this email apecexpress-khrecruitment@dhl.com
• Shall you require more information, please contact 023 992 618 (Ext: 814 & 822). Please note that only short listed candidates will be notified for interview appointment.
• DHL Express (Cambodia) Office: Country Office – Unit 575 A-B-C of California Social House 571 – 575,Russian Federation Boulevard, Phnom Penh, Cambodia

Contact Information

• HR
• 023 992 618
• apecexpress-khrecruitment@dhl.com
• Building 575 A-B-C, Russian Boulevard, Teuk Thla, Sen Sok, Phnom Penh.