NCG Agent (Airline)

  • Logistics
  • Full time
  • Phnom Penh

Job Information

  • icon
    Salary Negotiable / Monthly

Job Description

Job Description

  • Provide accurate and analytic performance / incident report to enhance performance quality.
  • Provide a flight / network tracing service for the network and interface with local country customer service on service problems and enquiries.
  • Obtain shipment status and space booking for the activation of contingency plans as per the contingency database.
  • Handle operational communications with other Gateway and Hubs regarding inbound & outbound operations, adhering to standards and protocols for pre-alert, faxes, e-mails, STM and other communications with the DHL network.
  • Provide air uplift and/or domestic trucking/shuttle infrastructure, which supports local and network service objectives and standards. Daily maintenance of flight bookings and space allocation.
  • Requisite/Book Airline space on the appropriate flight with the most advantageous linehaul rate
  • Confirm uplift, arrival of all inbound and outbound movement.
  • Action on inbound alerts and transmit the information to the relevant parties.
  • Further detail on role profile will be given to the successful candidate.

Job Requirements

  • High School Diploma, Bachelor’s degree.
  • Good Speaking/Reading/Writing of English is required.
  • Good Computer Skills: MS Word, Excel, Power Point, Internet & Email.
  • One year working experience within airline, transportation, or logistic industry.
  • Attention to detail and customer orientation


  • Candidates must submit application (CV & Cover Letter) to DHL Express (Cambodia) Ltd. office following below address, or application can be submitted online via this email
  • Shall you require more information, please contact 023 992 618 (Ext: 814 & 822). Please note that only short listed candidates will be notified for interview appointment.
  • DHL Express (Cambodia) Office: Country Office – Unit 575 A-B-C of California Social House 571 – 575,Russian Federation Boulevard, Phnom Penh, Cambodia

Contact Information

  • HR
  • 023 992 618
  • Building 575 A-B-C, Russian Boulevard, Teuk Thla, Sen Sok, Phnom Penh.
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