Manager, Consumer Credit Operation

  • Production
  • Full time
  • Phnom Penh

Job Information

Job Description

** Job Purpose: To provide support to all consumer credit related matters including but limited to credit policies i.e. mortgage, auto loan, personal loan and other related lending comsumer product with a view to maximise productivity and effectiveness whilst ensuring adherence to statutory requirements and supporting cimb business objectives and risk appetite.

  • Budget (Operating/Capital): N/A
  • Total No. of Reporting Staff: N/A** Communications & Working Relationship
  • External: Customer, Lawyers, Credit Counselling Cambodia, Credit Bureau Cambodia, Association of Banks in Cambodai etc.
  • Internal: Compliance, Audit ,Risk, CM, Credit Admin, Credit Operations etc.

Key Responsibilities:

  • To assess and approve consumer lending credit paper within agreed SLA and DA
  • To ensure all credit paper and support documents are properly validated and followed policy and procedure.
  • To strongly engage relevant stakeholders eg CM, Operations, Credit Admin and sales staff
  • To contribute to consumer lending business on credit underwriting process and recommend/deliver initiatives to improve on consumer lending process.
  • To foster team environment, high
  • performance culture, encourage best practice sharing and good sales ethics
  • To monitor and implement controls to manage sandbagging, manipulation, loan cancellation, malpractices, non compliance
  • To develop/enhance process/procedure to ensure we deliver good customer experience especially in term of turnaround time.
  • To deliver other tasks that is assigned by line managers

Job Requirements

  • Experience in credit review and credit management;
  • Strong ability to negotiate and building relationship;
  • Ability to work under matrix and demanding environment;
  • Recognized business market trend;
  • Strong communication and interpersonal skills;
  • Attentive to detail and accuracy;
  • Computer literacy in MS Word, Excel and Power Point.Contact Information

Contact Information

  • 023 988 388 / 081 240 333
  • 20AB, Corner Preah Norodom Boulevard & Street 118, Sangkat Phsar Chas, Khan Daun Penh, Phnom Penh, Cambodia.
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