– Preparing the guest personalized itinerary.
– Servicing all guest requirements and be a source of information on guest activities, experiences and food & beverage.
– Liaising with all departments to ensure high standards of service to guests is delivered.
– Overseeing daily guest communication.
– Upholding the company beliefs and Brand DNA at all times.
– Maintaining an excellent reputation in the eyes of the guest, management and staff.
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